Heatspan SMS Terms & Conditions (HVAC / Boiler Services)
Effective Date: 01/01/2026
Company Name: Heatspan
1. Program Description
By opting in to receive text messages from Heatspan, you agree to receive SMS communications related to your HVAC and boiler services.
These messages may include:
- Appointment scheduling and confirmations
- Technician arrival notifications
- Service reminders (maintenance, inspections, seasonal tune-ups)
- Job status updates and follow-ups
- Billing notifications and payment reminders
- Customer support responses
Note: Marketing/promotional messages, if sent, will be infrequent and clearly identified.
2. Opt-In Consent
By providing your mobile number via our website, phone, or in person, you:
- Consent to receive SMS messages from Heatspan
- Confirm you are the authorized user of the number
- Understand consent is not required to purchase services
3. Message Frequency
Message frequency varies based on your service activity, but typically includes:
- 1–3 messages per appointment or service request
- Occasional reminders for maintenance or follow-ups
4. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Heatspan is not responsible for these charges.
5. Opt-Out Instructions
You can opt out at any time by replying:
STOP
After opting out, you will receive a confirmation message and will no longer receive texts unless you re-subscribe.
6. Help Instructions For help, reply:
HELP
Or contact us at:
Phone: 718-375-3320
Email: dmheatspan@aim.com
Website: https://heatspan.com
7. Privacy Policy
Heatspan values your privacy. We do not sell, rent, or share your personal information with third parties for marketing purposes. Information collected is used solely to provide service-related communications.
8. Supported Carriers Disclaimer
Supported by most major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Delivery is not guaranteed and may vary based on carrier conditions.
9. Liability Disclaimer
Heatspan is not responsible for delayed or undelivered messages. Messaging services are provided on an “as-is” basis.
10. Changes to Terms
Heatspan may update these Terms at any time. Continued participation in SMS messaging constitutes acceptance of any changes.
11. Contact Information Heatspan
Phone: 718-375-3320
Email: dmheatspan@aim.com
Website: https://heatspan.com
By submitting this form and signing up for texts, you consent to receive customer care and service-related text messages from Heatspan at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe. Reply HELP for help.